However, MyLondon understands they reject the claims from residents in this piece and attribute some of the delays to the pandemic. We have not received a response for publication. Prior to publication MyLondon put these claims to Landmark Pinnacle. Amazon deliver up to 10pm, and Jack Dowson said tenants are “furious” about this change. The opening hours are now restricted to 8am to 8pm. Residents are understood to be concerned about changes to the mailroom, which previously operated 24/7 to receive and drop off parcels. One landlord is Noble Brit One, which Companies House records lists Princess Fahda Bint Abdullah Bin Abdulaziz Al Saud of the Saudi Arabian royal family as a ‘person of significant control’. It’s one thing after another.” Some residents have recently seen major rent hikes from landlords in the building, with some reportedly rising by as much as £700 a month. Several residents accused management of being “more interested in promoting than opening stuff,” adding: “Why not take pictures of the residents using it? No. Some people could at least move their belongings.”Īn email from Landmark Pinnacle management acknowledging a leak on the 20th March this year (Image: MyLondon) One resident replied: “This building is doomed.” Another added: “I’m surprised management still didn’t notify affected residents, I contacted the flat above and under me and none of them knew they should expect water leaks. A major leak in March this year led to water problems affecting many floors from 28 and below. WhatsApp messages seen by MyLondon reveal general despair from some of the tenants over the management of the building. It is so difficult to try and bring up my young family in this context."Įmails sent from management to tenants over the past year also include around a dozen cases of lifts not working, confirmation that there would continue to be no window cleaning until further notice, disruption to hot water supplies, reports of the cooling systems being out of operation, and at least three reports of residents throwing food out of windows. There is constant construction noise, the lifts, and I regularly have to carry my shopping and pram up the stairs. In the long term we need to ensure the amenities and cladding are correct on these high rise buildings at the planning stage." One resident there, Yasmin (her name has been changed) told Cllr Perry: "I'm fed up. "I spend a lot of my time working on these sorts of cases. READ MORE: The families forced to live on bottled water as dangerous levels of lead found in estateĪ major leak into the basement last December (Image: Josiah Mortimer / MyLondon) And it’s been nine or 10 months since mine and other residents’ windows have been cleaned.” The indoor garden was meant to be open by now. Jack Dowson, a resident since March 2021, told MyLondon : “The only currently open amenity is the gym. The promotional materials also boast the top floor (75) is “crowned by two roof terraces offering panoramic views across London”. The Tower Hamlets tower block formally opened last June and its dedicated sales website boasts that “state of the art” amenities on offer include “a private cinema” a “magical children’s play area, together with a more formal garden lounge for adults, lounge and library”. Some flats have rents of more than £4,000 a month in the UK’s tallest residential building, Landmark Pinnacle - a 233-metre high skyscraper in East London. Residents at a “luxury” tower block in Canary Wharf have complained of leaks, power cuts, lift failures and mould among a raft of other problems.
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